CX Convo Corner

My darling KPI wranglers and spreadsheet whisperers, What’s missing from your CSM toolkit that would make your job just a smidge more manageable (or a whole lot more fabulous)? A new template? A meeting script? A petty file to survive client ghosting? Drop your wildest, weirdest, most-needed res

Hi hunnies! Whether you’ve just arrived or you’ve been lurking like a strategic little gremlin, this is your moment to strut into the spotlight and say hello! ✨ Here at UnhingedCX, we believe in community, creativity, and Customer Experience that feels so awkward you could cry from joyful freed

Hi sweet chaos gremlins and CX darlings. I know, I know. We’re all here to break the rules, set fire to the playbook, and rebuild customer experience from the glittery ashes. But let’s get real for a second: A shared space needs shared expectations and goals. And when you're building a community