My darling KPI wranglers and spreadsheet whisperers,
Whatâs missing from your CSM toolkit that would make your job just a smidge more manageable (or a whole lot more fabulous)?
A new template? A meeting script? A petty file to survive client ghosting?
Drop your wildest, weirdest, most-needed resource requests below. Donât be shy. Weâre in the business of building brilliant, slightly unhinged things that actually help.
đŹ What would make your workday smoother?
đ§ What do you wish you had when that one client derailed your entire QBR?
đ What could help you explain your book of business to leadership without breaking into interpretive dance?
Iâll zhuzh, write, build, and deliver as much as humanly (and unhingedly) possible. Letâs make the resource section of your dreams.

With affection and a glitter pen,
đ Your Favorite Chaos Consultant