Hi sweet chaos gremlins and CX darlings. I know, I know. We’re all here to break the rules, set fire to the playbook, and rebuild customer experience from the glittery ashes. But let’s get real for a second: A shared space needs shared expectations and goals. And when you're building a community of brilliant humans trying their best, a little structure makes the weird work way better.
So here are the house rules. They’re not boring. They are sacred.✨
🌈 1. Be Unhinged, Not Unkind
We celebrate big opinions, bold ideas, and spicy CX takes. But bullying, trolling, or punching down? Absolutely not. You can disagree with kindness. You can debate with respect. Be human, be decent, be fabulous.
🧠 2. Share the Weird
Got a wild template? A messy win? A client horror story with a learning moment? POST IT. This is a judgment-free zone where unconventional ideas are the main dish.
🗣 3. No Thought Leader Vibes™
We’re not here for self-promotion marathons or LinkedIn soapboxes. Got something valuable? Share it. Selling a service? Cool. Do it in a way that helps people, not just your funnel.
👀 4. Protect the Chaos
What’s shared here stays here. This is a brave space. Don’t screenshot someone’s messy middle and toss it on the TL. We’re building trust, not traffic.
🔥 5. Assume Best Intentions
This isn’t a perfect place. People are learning, growing, and sometimes saying things in unpolished ways. Call in, not out, when you can. We’re here to make each other better, not cancel over typos.
🧵 6. Keep It Cute in the Threads
No hijacking, no side feuds, no spamming your cousin’s email list tool. Stay on topic, stay funny, stay kind. Or take it to the DMs, respectfully.
💖 7. Take Up Space but Make Room
We want to hear your voice, your story, your wisdom.Just remember to hold space for others, too. Amplify, hype, and respond to folks—you never know whose chaos might inspire your next breakthrough.
Weirdness without compassion is just noise.
Let’s build the kind of community that feels like a group hug, a hype session, and a very productive vent thread all at once.
Okay, you in, babes?
And if you have ideas for making this space better, post away.
With respect and just the right amount of structure,
UnhingedCX 🌀